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Help with Electric Bills

Hawaiian Electric has put a program in place to help with electric bills. The notice is below.

Hawaiian Electric welcomes payment arrangements for those struggling to keep up with their electric bill during the COVID-19 pandemic. Customers can arrange to pay an outstanding balance over a 12 or 18-month period by calling us at (808) 871-9777, going to our website www.hawaiianelectric.com/paymentarrangement or by downloading the Hawaiian Electric mobile app. Molokaʻi and Lānaʻi customers may contact us toll-free at 1-877-871-8461.

Additionally, starting in July, to further help customers with outstanding balances who have not yet contacted us to establish a payment plan arrangement and who meet the threshold for disconnection, Hawaiian Electric will automatically place their account on a 12-month payment plan to avoid disconnection. They may choose to opt out of this plan if they wish.

We urge customers to seek financial assistance that is currently available through partner government agencies and nonprofits, which is designed to assist renters and landlords with rental and utility payments. A list of resources can be found at www.hawaiianelectric.com/COVID19 . Information on the County of Maui’s federally funded assistance program can be found at https://mauicounty.gov/MauiRentHelp or by calling (808) 873-4673.